I only received 1 Narita Express (N'EX) ticket from the machine. Where's my express ticket?
Don't worry! Your express e-ticket was sent through email. Access it through your confirmation email, and clicking "See express e-ticket". You’ll find your seat number on the e-ticket. If asked by train staff, show it along with your physical ticket.
Was this information helpful?
Other FAQs in "Japan trains"
- How do I pick up my JR train tickets?
- How do I cancel or change my JR train ticket?
- If I miss my Shinkansen or JR Express train, should I buy a new ticket?
- What are reserved seats and non-reserved seats?
- Who's eligible to buy child train tickets?
- Are there child tickets for Shinkansen Green Cars?
- How do I read my physical train ticket?