What payment options are accepted?
You can book your car using most credit cards and a few debit cards. You will be informed about the payment options that are accepted while you're booking.
It is strongly suggested to fulfill the payment with a credit card in the name of the lead driver. If your reservation is paid by someone other than the lead driver, you may need to present supplementary documents when the booking is reviewed for some security reasons. However, you don't have to use the same card to book your rental car on Klook and pay the deposit at the counter desk.
IMPORTANT NOTE: When you pick up your car at the counter, a valid credit card in the name of the lead driver must be presented at the rental desk to pre-authorize or charge the deposit. The credit card(s) must be embossed and a PIN number may be required. In case you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card, or the credit card is not in the lead driver's name, the car rental agent may refuse to release the vehicle. In these instances, no refunds can be made.
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Other FAQs in "Car rentals"
- Can I amend my rental car booking?
- What is the cancellation policy?
- Where can I pick up/drop off the car?
- Can I buy any extra items like booster seats or Bluetooth for my rental car?
- What do I need to bring when picking up the car?
- Will I have to leave a deposit when I pick my car up?
- Can I bring a mobile/PDF voucher instead of a printed voucher when picking up my car?