What happens when my claim gets approved?
You’ll get a refund within up to 30 business days once you receive an email about the approval of your claim. You’ll get 30% or 100% of the booking amount, subject to the proof submitted with your claim.
Please note that you won’t get a refund for the amount you paid to upgrade the booking with Satisfaction Guarantee even if your claim has been approved.
Was this information helpful?
Other FAQs in "Satisfaction Guarantee"
- What is Satisfaction Guarantee?
- How can I upgrade my booking with Satisfaction Guarantee?
- How can I make sure my booking has been upgraded with Satisfaction Guarantee?
- Can I cancel my Satisfaction Guarantee upgrade?
- How do I make a claim for Satisfaction Guarantee?
- I did not get any acknowledging email/any updates on my claim status after submitting the claim. What should I do?