Why did my payment fail?

If you're experiencing issues when making your payment, please try the following:

1. Double-check that you've entered your payment details (card number, expiry date, CVV 2. code, etc.) correctly.
2. Check if your card is authorized for international and online purchases. Get in touch with your bank directly for more information on this.
3. Try using a different browser or the Klook mobile app to make your booking.
4. Try using another card or choose a different payment method.
5. If you've used a promo code for your order, please check the Terms & Conditions of your promo code to verify that your chosen payment method can be used together with your promo code.

If you are still unable to complete your purchase, please get in touch with Klook Customer Support for further assistance and we'll do our best to help you resolve the issue.