What should I do if I accidentally removed the eSIM from my device?
Please be careful not to remove the eSIM once you've activated it. Although you can reactivate the eSIM by using the QR code found in your booking details, it is not recommended because frequent activation attempts might prevent the eSIM from being reinstalled.
- If you have removed the eSIM after you started using it (after turning on data roaming), you won't be able to restore it and will need to purchase a new eSIM.
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Other FAQs in "eSIM"
- What devices are compatible with eSIM?
- [In-app activation] How can I activate the eSIM on iOS devices?
- [QR code activation] How can I activate the eSIM or share the eSIM with a QR code?
- [In-app activation] How can I activate the eSIM on Android devices?
- How can I activate the eSIM on my device?
- Can I scan one QR code with multiple devices?
- Should I turn on data roaming when I'm using the eSIM?