How can we help you?

  • Your bookings
    • Before you book
    • After you book
    • Reviews
  • Payment & receipts
    • Payment
    • Receipts
  • Booking changes & refunds
    • Amending your booking
    • Refunds
  • Promo codes & KlookCash
    • KlookCash
    • Promo codes
    • Gift cards
  • How to use Klook
    • Signing up to Klook
    • Your Klook account
    • Using the Klook app
    • Klook Upgrades
    • Satisfaction Guarantee
  • During your activity
    • Airport transfers
    • Klook gift cards
    • Car rentals
    • Thailand ferries
    • Malaysia ferries
    • Vietnam ferries
    • eSIM
    • Events & shows
    • Klook Pass
  • Trains
    • Europe trains
    • Mainland China trains
    • Japan Rail Pass
    • Japan trains
    • South Korea trains
    • Taiwan trains
    • Hong Kong High Speed Rail
  • Hotels
    • Hotels booked on Klook
    • Hotel vouchers
  • Value Packs
    • Confirmation
    • Getting & using promo codes
    • Cancellations & refunds
  • Flights
    • Flights booked on Klook
  • Buses
    • Korea intercity buses
Help Hotels booked on Klook
Sorry, the content isn't available in this language yet!
You can go back to the previous page or return to the Help Center homepage

© 2014-2025 Klook. All rights reserved.