What does 'Free Waiting Time' mean?
Free Waiting Time is the amount of time that the driver will wait for you after your selected pick up time - in case you're delayed during immigration, baggage claim, or customs - for no additional fees.
Most of our service providers will monitor flight statuses and make sure the driver will be there to pick you up when you land. In case of delays, it is recommended to contact Klook or the local service provider in advance and request to extend the waiting period until you can meet the driver. Additional charges may apply.
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Other FAQs in "Airport transfers"
- Can I amend my airport transfer booking?
- Where will I meet my driver?
- What does the price shown in the search results include? What does 'All-in Fees' mean?
- How early after my landing time should I schedule my airport pick up service?
- What is considered luggage? How many suitcases can I bring? Will my luggage fit the vehicle?
- Are your vehicles wheelchair accessible?