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  • How to Make A Reservation for Oversized Luggage on the Shinkansen

    Klook Team
    Klook Team
    Last updated 11 Sep 2024
    shinkansen luggage seat reservation

    Seat reservation is required for large luggage on the Shinkansen

    Are you planning to travel around Japan using the Tokaido, Sanyo, or Kyushu Shinkansen Bullet Train? If yes, then this guide is for you so you can decide if you'll need a special seat reservation for your oversized luggage.
    Be warned, failure to do so will result in a penalty fee of ¥1,000 (~S$8.80).

    Why is this seat reservation policy implemented?

    Shinkansen at Station
    Since May 2020, the Japanese Railways operators implemented this policy to prevent overcrowding of luggage storage space and ensure a safer and more comfortable journey for all passengers.

    Which Shinkansen train lines will be affected?

    Tokaido Sanyo Kyushu Shinkansen Map
    If you are planning to take any of the following Shinkansen routes, you will need to make a seat reservation with an oversized baggage area if you have one:
    • Tokaido Shinkansen, which runs between Tokyo and Shin-Osaka, and includes a Shinkansen stop in Kyoto
    • Sanyo Shinkansen, which runs from Shin-Osaka to Hakata, Fukuoka, and includes stops in Himeji and Hiroshima
    • Kyushu Shinkansen, which runs from Hakata to Kagoshima Chuo

    What is considered oversized luggage?

    You will have to measure your luggage to add up the length + width + height. A piece of large luggage is defined as:
    Length + Height + Width = 160cm – 250cm
    Shinkansen Oversized Luggage How to Measure
    If your luggage is more than 160cm, which usually translates to something bigger than the usual 26” suitcase, you will have to make a reservation for a seat that comes with an oversized baggage area.
    Klook Tip: Things like sports equipment and strollers that measure more than 160cm will also require a reservation should you wish to store them in an oversized baggage area.
    If you have a piece of cabin-sized luggage or something not bigger than 24”, you are safe to store it on the overhead rack on board the Shinkansen. This means you do not need to reserve a seat with an oversized baggage area.
    Measuring devices will be available near the Shinkansen gates so you can double-check if your baggage requires a reservation for oversized luggage space.

    Where is this oversized luggage area?

    JR Shinkansen Oversized Baggage Storage Area
    The oversized luggage area is behind the last row of seats onboard selected reserved cars. When you have reserved one of these seats, you can use the space behind it for your luggage.
    Shinkansen Oversized Baggage Area
    This is usually the last five seats of the Ordinary Car or the last four seats of the Green Car. Do note that there are no oversized baggage areas in the non-reserved cars.
    Klook Tip: Do reserve your seats ahead during peak seasons as there are only limited amount of reserved seats with an oversized baggage area.

    How do I make a reservation for my oversized luggage?

    Option 1: Book tickets in advance on Klook

    Great news if you're planning on traveling on the Tokaido Shinkansen between Tokyo and Osaka, including Nagoya and Kyoto Stations. You can now reserve a seat with oversize luggage space directly on Klook! Here's how:
    guide on booking shinkansen tickets on the klook app
    1. Let's get started! Head over to Klook's website or app, and under Transport, go to Trains then look for the "Japan trains" option.
    2. Now, tell us where you want to hop on and hop off this train adventure. Fill in your departure and arrival stations as well as your preferred travel date then click search to reveal the available schedule with prices — it's like uncovering hidden treasures!
    3. Then, let your heart guide you as you pick your preferred train and type of seat — Green Car or Ordinary Car.
    4. On the checkout page, you can choose the number of tickets and select your seat preference — Seat with oversized luggage space.
    5. Don't forget to provide your details, which include your name, email, and any other needed information. Then it's time to make payment.
    6. Once you've purchased your ticket, you'll be sent a QR code, which you can use to board the Shinkansen directly at the JR Station. It's that easy!
    Klook Shinkansen QR Ticket direct entry at JR Station gantry
    Scan your QR Code on your Klook App to enter the JR Station and board your Shinkansen directly!
    QR Code Boarding Available for Selected Shinkansen Routes
    If you're traveling between Tokyo and Kagoshima-Chuo on the Shinkansen, you can board the train directly via QR code after booking your tickets on Klook! There's no need to redeem a physical ticket at the train station.
    QR Code boarding is available for these routes:
    • Tokaido Shinkansen (Tokyo to Shin-Osaka)
    • Sanyo Shinkansen (Shin-Osaka to Hakata)
    • Kyushu Shinkansen (Hakata to Kagoshima-Chuo)
    Booking online not only secures your seat in advance but also lets you compare prices and timings at a glance! It's also much simpler and more direct than navigating the many on-screen options at the ticketing machine at the JR Station itself.
    Should you be traveling on the other Shinkansen lines, such as from Tokyo to Hokkaido, or Osaka to Hakata, you can still purchase your Shinkansen tickets on Klook. However, when you arrive in Japan, you will have to approach the staff at JR Stations to help arrange the luggage reservations.

    Option 2: Book tickets on-the-spot at JR Stations

    Osaka JR West Ticket Vending Machine
    Reserving your Shinkansen bullet train seat ticket with an oversized baggage area will automatically include this reserved space for your luggage. In other words, you will go through the usual seat reservation process and need not reserve the storage area specifically.
    Shinkansen Oversized Baggage Area Seat Reservation
    You can do this easily by first locating the ticket-vending machines at JR stations and going through the following steps:
    • Click 'Seat reservation with coupon ticket'
    • Insert the JR Passes of all passengers
    • Select your route, date, and time
    • Click 'Confirm' when you are prompted that an oversized baggage reservation is required for that route
    • Click 'Seat with oversized baggage area'
    • Click 'Select from seat map'
    • Select your desired car and seat
    • Remember to collect your JR Pass and Reserved Seat Ticket
    Klook Tip: A selection on the machine appears as a green circle. A yellow triangle indicates a selectable option, while a red cross means it is unavailable.

    Is the seat reservation covered by the JR Pass?

    JR Pass Whole Japan vs Regional Passes
    If you have the Whole Japan JR Pass, you will be able to make a seat reservation free of charge onboard most Shinkansen trains, except the Nozomi and Mizuho trains.
    If you have other regional JR Passes, you will have to check if the reserved seat option on a Shinkansen is included.

    What if I cannot make a seat reservation with an oversized baggage area?

    Fret not if all the seats with an oversized baggage area are no longer available on your desired train. Thankfully in Japan, they’ve got you covered with a luggage forwarding service that can be easily arranged to have your luggage delivered from your hotel to the next. This is especially useful if you’re going to use a lot of local transportation and making stops along the way.

    Explore Japan now with Klook!

    Did you know that you can travel effortlessly on Japan trains by booking point-to-point Shinkansen tickets?
    Point-to-point Shinkansen tickets are essentially single-trip bullet train tickets. Instead of getting the JR Pass which grants you unlimited travel on trains, you can get a ticket for each train ride you plan to take.

    Explore Japan now with Klook!

    Has the price hike got you thinking twice about getting a JR Pass? Fret not - we've got a hack for you. Did you know that you can get point-to-point Shinkansen tickets to save money?
    Point-to-point Shinkansen tickets are essentially single-trip bullet train tickets. Instead of getting the JR Pass which grants you unlimited travel on trains, you can just get a ticket for each train ride you plan to take.

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