Can I amend my booking details?

For some bookings, you can modify some details of your booking directly via Klook, including details like:

1. Participation date
2. Traveler's information

To modify your booking details, please follow these instructions:

On the website

1. Click on your profile picture in the top right corner of the screen
2. Go to "Bookings"
3. Select the booking you'd like to view.
4. Scroll down to the "Cancellation policy" section
5. Click on "Amend booking".
6. Make the necessary changes to your participation date or contact info
7. Check your email for your booking change confirmation email and updated voucher.

On the app

1. Tap on the "Account" button in the bottom right hand corner of the screen
2. Go to "Bookings".
3. Select the booking you'd like to view.
4. Scroll down to the "Cancellation policy" section.
5. Tap on "Amend booking"
6. Make the necessary changes to your Participation Date or Contact Info
7. Check your email for your booking change confirmation email and updated voucher.

Note: You cannot amend your booking details for the following:

• Activities with a "No cancellation" or a "Conditional cancellation" policy.
• Vouchers with codes that do not begin with the letters "KLK".