What if my driver is late or I can't find my driver?
In case you're unable to locate your driver:
Check the pick-up information on your Klook voucher to ensure that you are at the correct location.
See if the operator has tried to contact you via email or by any other contact method that you provided when booking.
- Tip: Try using free WiFi provided at the airport if you aren't able to connect.
If you're still unable to locate your driver, contact the airport transfer operator. The operator's contact can be found at the bottom of your Klook voucher.
If the local operator number is not available or the operator is not responding, please reach out to Klook Customer support.