Will my Klook credits and promo codes be refunded if I cancel my activity?
- Klook credits
Any credits you've used will automatically be refunded to your account. You will be able to use these credits to make another booking.
- Promo codes
Please check the Terms & Conditions of the promo code you've used.
- If your promo code is one time use only, unfortunately we cannot provide you with a new promo code
- If your promo code is not one time use only, the code will automatically be added to your account and you can use it on another booking.
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Other FAQs in "Refunds"
- How long will it take to receive my refund?
- How can I cancel/refund my booking?
- What can I do if I missed my booking due to a delayed/cancelled flight?
- What does "Conditional cancellation" mean?
- Can I get a refund on my booking if I was late to the activity?
- What can I do if my activity was cancelled by the operator?