If I bought a round-trip ticket, can I cancel just one of the one-way trips?
Based on the high-speed rail China Travel Coupon Ticket policy, all high-speed rail tickets and additional purchased items in the coupon must be refunded together. If you have not picked up the ticket 30 minutes before the high-speed rail departure, go to "My Orders" on the Klook platform > Select the high-speed rail combined ticket order > Click "Cancel Booking" for the ticket you want to cancel, you can cancel the high-speed rail ticket and apply for a refund, or go to the high-speed rail station Processing at the station window
- Warm reminder: Detailed cancellation and exchange terms will vary depending on the additional purchase items. Please check "Refund Details" to confirm the refund status of the joint ticket order, or contact Klook customer service
Was this information helpful?
Other FAQs in "Taiwan trains"
- Why can't I find the Taiwanese train route and add-ons I'd like to book?
- Will my Taiwan High Speed Rail ticket include seat reservation?
- Can I earn TGopoints by purchasing high-speed rail tickets?
- How can I check the additional items/Terms & Conditions for my train booking?
- Can I book Taiwan high-speed rail tickets without add-ons?