It provides remote check-in from the airport to your hotel with same-day luggage delivery. Your checked luggage will arrive by evening. You can enjoy hands-free sightseeing without worrying about your luggage. * Information about Travel Light Service will be sent via email after reservation and Travel Light Service is available for reservations made 7 days prior to check-in.

After making a reservation, you will receive a guide for Smooth Check-in. Upon entering Japan, you can register your hotel registration card and passport information. A QR code will be issued after this registration is complete.

You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Please hand carry your passport, flight documents and other important personal items

- Luggage with a total dimension of length, width, and height exceeding 160 cm - Weight exceeding 30 kg - Dangerous goods as defined by the International Air Transport Association (IATA) - Explosives, flammable liquids, poisons, other hazardous materials, and any items contaminated with such substances.