How can we help you?

Help Your bookings After you book How can I contact Klook's Customer Support?

How can I contact Klook's Customer Support?

Here's how you can get in touch with Klook's customer support:

Through the booking detail page

  1. Click on your profile picture in the top right corner of the screen.
  2. Click on "Bookings"
  3. Click on any booking
  4. Scroll down to the "Need help with this booking?" section.
  5. Click on "Chat with us".

If you're contacting us regarding an existing booking, please include the following information in your enquiry to help us resolve your problem more quickly.

  • Your full name (as stated on your booking)
  • Your booking reference ID (which looks like: ABC123456)
  • The activity name
  • The details of your request
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